A mother-of-two has been praised after she sent a note to three girls, who were laughing at others' expense, asking them to rethink their "petty" behaviour.
When Michelle Icard, 43, heard a group of "mean girls" talking about girls at their school, she began "crawling out of her skin".
Although her first instinct was to vent on Facebook, her second, after some encouragement, was to go back into the cafe, buy the girls a round of drinks and leave a note, explaining her disappointment.
Describing the girls' conversation on Facebook, Icard wrote, "So far they have laughed about 1) a girl who wrote a song for the talent show about being lonely (She is so weird!) 2) The crappy presents they have gotten in the past from friends 3) girls who copy them (the worst) OH and just now, how 'Catherine wanted to be the lead singer but we took a vote and everyone wanted me instead so sorry Catherine you can be the manager.'"
In the comments section of her post, a woman suggested what Icard could do next: "Maybe buy them another round and attach a note to the cups about their behaviour. Then just sit back and watch their reaction."
And that's exactly what she did.
In the letter, Icard expressed her displeasure over what she heard.
"I wish your kindness matched your pretty exteriors," she wrote. "I heard you talk about a girl who sang a song about being lonely in the talent show – and you laughed. About a girl who couldn't be lead singer because you got all the votes, about crappy presents other people have given you…and you sounded so mean and petty."
The response has been positive on Facebook with many thanking Icard for being proactive.
"I don't know you...but you're awesome! Thank you so much for having the courage to do something about disrespectful behaviour," said one commenter.
Another wrote: "This kind of behaviour/speech hurts at least three people: the one(s) speaking; the one(s) listening, and the one(s) being spoken about. Thank you for your efforts to reach out to these girls...and others."
Speaking to People, Icard said, "They were so loud and I was crawling out of my skin – I was so physically bothered by what they were saying,"
"I kept thinking, 'This is going to stop, one of them will say something to redeem themselves,' but it never happened."
Although some people might feel that Icard went too far, she wrote in an article on her blog, "I have to believe that there is still room in our village for lessons from strangers with good intentions in their heart. I didn't want to shame them out loud or put them on the spot.
"But my hope is that maybe, just one of them was only going along with the others, and tonight she will think about that in a meaningful way as she's falling asleep."