Jump to content

What happens if you don't pick up your parcel from Aus Post?


  • Please log in to reply
8 replies to this topic

#1 epl0822

Posted 30 December 2012 - 06:58 AM

We're on holiday at the moment and my online purchase arrived a lot earlier than expected. I saw on the Australian Post website that it was already delivered on the 28th. We are not going to be back home for another week and half.

We live in a unit and we always get a card telling us where to pick up the parcel. It says I need to pick up within 5 days if I remember correctly? Obviously am not able to pick it up before then and I can't arrange or anybody else to get it either. What happens if the recipient can't pick up a parcel - does it get shipped back or do they hold onto it for a bit longer in case?

#2 whale-woman

Posted 30 December 2012 - 07:05 AM

Could you get them to send it to a post office where you are holidaying?

#3 emca

Posted 30 December 2012 - 07:06 AM

You can call Australia post and they can hold it for you until you get home.

#4 CheekyKids

Posted 30 December 2012 - 07:06 AM

I think they send a reminder if not collected in 5 days, which gives another 5 days to collect before they send it back.  I had a registered post to collect a while back, but never received the first card, it was about a month before we got the reminder card.  The Australia Post staff at the shop told me that they'd been busy, so kept the mail longer than usual.

On the safe side, you can always ring your local post office to make arrangement to pick up at a later date.

#5 Jekaho

Posted 30 December 2012 - 07:07 AM

We get the cards to our PO Box. They do say that they will only hold on to it for a limited time. And then send it back to the sender.

Could you call the local Post Office directly and let them know you are away? Is there no one you could get to pick it up if they allow it over the phone?

#6 ~Mummy~Mel~

Posted 30 December 2012 - 07:08 AM

My AUST Post send a couple reminders then actually call me (happened once).  I not collected the parcel is sent back to sender. Definately notify your local PO and they can hold it for you no problems original.gif

#7 ~Jodama_Feral~

Posted 30 December 2012 - 08:22 AM

Did you put a hold on your mail? They will just hold it with the rest if you did. Otherwise I would call them and get them to keep it for you.

#8 melandned

Posted 31 December 2012 - 08:03 AM

and apparently AP don't hold parcels when you put a hold on your mail -  that's what my PO told me when i put a hold on, ridiculous
Also good luck with actually getting your post offices number, you will probably only find the 13 one

#9 livvie7586

Posted 31 December 2012 - 08:09 AM

QUOTE (melandned @ 31/12/2012, 09:03 AM) <{POST_SNAPBACK}>
and apparently AP don't hold parcels when you put a hold on your mail -  that's what my PO told me when i put a hold on, ridiculous
Also good luck with actually getting your post offices number, you will probably only find the 13 one


really?  i put a hold on my mail earlier in the year and they held parcels too.  But it was up to the parcel contractor to be aware of it and hold them (she had a list with parcels to be held, i was apologised to as she had tried to deliver parcels before the hold notice had been issued)




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 
  • Essential-Kids_Snow-Queen-Promotion-tile

    Win a Fairytale experience

    To celebrate the DVD release of The Snow Queen, we are offering one lucky child and their guardian the chance to experience what it would be like to live in an enchanted fairytale.

  • ebk-canonD30-thumb

    Win 1 of 5 Canon Powershot D30 cameras

    Capture life more easily with the Canon Powershot D30. Shockproof, waterproof and dustproof, you can take it almost anywhere and shoot beautiful images, time after time. Enter now!

  • The Boxtrolls is due for release September 18.

    Movie review: The Boxtrolls

    Alan Snow?s bestselling novel, Here Be Monsters, offered the creators of Coraline and ParaNorman the perfect tale for their latest stop-motion animation film about a family of box-dwelling trolls who live under the streets of Cheesebridge.

  • Lah-Lah's Adventures airs on the Cbeebies channel on Foxtel and Austar.

    'Lah-Lah's Adventures' a musical treat for young and old

    Sydney-siders with tiny tots have been loyal followers of the Lah-Lah band for many years but the boisterous children?s music group from the inner-west continue to grow their following with their own television series.

  • quotes-320

    Wise words from kids movies

    The movies we watched as kids had a lot more to offer than just entertainment. Here's ten wise quotes from kids movies.

  • yoda

    31 iconic family films from the 1980s

    If you grew up in the 1980s there will be a number of films that are close to your heart. Here are 31 of the most iconic for you to watch with your own kids.

 
Advertisement
 
 
Advertisement
 
 
 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.