Jump to content

Target return
without the box?


  • Please log in to reply
17 replies to this topic

#1 *melrose*

Posted 18 January 2013 - 12:52 PM

Hi all biggrin.gif Dh brought a new toaster the other day, we have used it about 4 times and it smells really weird like metal burning or something(no its not the smell of burning toast lol) so we have the box and receipt are we are to do a return and get our money back?
Thanks original.gif

Edit to say i have just looked for the box and it has been put in the bin ohmy.gif so will they still do a return?

Edited by *melrose*, 18 January 2013 - 04:12 PM.


#2 Expelliarmus

Posted 18 January 2013 - 12:55 PM

I took a portable DVD player back without a receipt recently - I didn't want a refund, I just wanted to alert them that the thing caught fire. They gave me an exchange coupon without a second thought. I think your chances are fairly good.

#3 Jax12

Posted 18 January 2013 - 12:58 PM

I think you'll be fine with the box and a receipt.  Those stores are pretty good at accepting products back, especially if you tell them it's faulty.

#4 fifi-trixibelle

Posted 18 January 2013 - 01:02 PM

I've done similar before when I bought a toaster where all the elements inside didn't work. They took it back and gave us another one which was no better than the first so we ended up with a different one altogether.

#5 amesv

Posted 18 January 2013 - 01:03 PM

If you have the box and receipt you should have a good chance.

#6 *melrose*

Posted 18 January 2013 - 01:09 PM

Thanks all :-)

#7 NunSoFeral

Posted 18 January 2013 - 01:11 PM

Under QLD Govt Consumer protection provisions, you are afforded the right to return for refund or replacement
See here

ETA - the QLD bit

Edited by gettheetoanunnery, 18 January 2013 - 01:13 PM.


#8 *melrose*

Posted 18 January 2013 - 02:00 PM

WILL THEY DO IT WITHOUT THE BOX?
Thanks

Edited by *melrose*, 18 January 2013 - 04:13 PM.


#9 *melrose*

Posted 18 January 2013 - 04:17 PM

Anyone?

#10 EsmeLennox

Posted 18 January 2013 - 04:20 PM

If it is faulty, yes they will.

#11 Heather11

Posted 18 January 2013 - 04:26 PM

New laws have been in place for a while that yes they have to refund or replace with or without box for faulty goods.

The segment I saw where a guy from consumer affairs was talking about it, he stated that it will makea lot of older people happy because he had seen garages full of boxes people had kept just in case a product had to be returned

#12 Exhaustedbuthappy

Posted 18 January 2013 - 04:29 PM

QUOTE (*melrose* @ 18/01/2013, 02:00 PM) <{POST_SNAPBACK}>
WILL THEY DO IT WITHOUT THE BOX?
Thanks

Um, no need to shout!

#13 NunSoFeral

Posted 18 January 2013 - 04:30 PM

Proof of Purchase is all that is required - i.e receipt. No box is not an issue.

And if you haven't got receipt, I believe that under the QLD consumer protection provisions you are still able to approach the manufacturer for replacement (could be wrong - check the link in my previous post)

#14 Vickery

Posted 18 January 2013 - 04:31 PM

I returned an iron to Target a few weeks ago with a receipt but no box. I'd only used it once and it wasn't faulty, I just found it heavy and difficult to use and didn't like it.  They gave me a full refund without question.

#15 *melrose*

Posted 18 January 2013 - 04:32 PM

QUOTE
Um, no need to shout!

oh shut up!


Thanks everyone just phoned them, they will give me a full refund.

Thanks

#16 khunella

Posted 19 January 2013 - 01:55 PM

I would guess a faulty, even dangerous device definitely will be accepted for return by a Target. Don't know about getting your money back, legally they don't have to (they just need to provide you with one that works, and does what it says it does), but Target and some of those big stores tend to be very liberal about refunds.

#17 SCARFACE CLAW

Posted 19 January 2013 - 02:04 PM

With new toasters you always get the smell of the elements burning the first few times you use them, so it probably isn't faulty.

#18 ~sydblue~

Posted 19 January 2013 - 02:06 PM

Just don't do what one person did and try and return an item to a store that doesn't sell that particular item.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 
  • ek-thumb-blinkybill

    Win Blinky Bill The Movie Prize Packs

    To celebrate the release of BLINKY BILL THE MOVIE in cinemas September, you could win 1 of 10 prize packs that include a pair of Kids Ugg Australia boots, DVD pack, a Blinky Bill The Movie book set and family pass to see the film.

  • ek-fathersdayfitbit

    Father's Day Gift Ideas 2015

    Here are 13 awesome gift ideas for the Dads to celebrate his special day.

  • ek-sportbooks-athumb

    Best books for sporty kids

    Need some inspiration for your sporty kid 's downtime? Here is a handful of good reads for young sporting enthusiasts.

  • kmart-320

    Kmart decor hacks

    Entire communities on Instagram are devoted to showing Kmart homewares prepped, preened and hacked into designer items.

  • ek-pullapart-zthumb

    Amazing pull-apart bread recipes

    From savoury to sweet, here we have gathered a range of amazing pull-apart bread recipes for you to make - in the mean time try to avoid licking the screen!

  • cotton-on-_320

    Cotton On KIDS activewear range

    Activewear for kids has gone designer at Cotton On.

  • ek-90steentvshows-2thumb

    Teens of the 90's TV favourites

    Were you a teen in the 90's? Here are some of your favourite shows from Australia and abroad during the decade.

  • Things only kids growing up in the 90s would understand

    Did you grow up in the 90s? Here are 50 classic memories from your childhood that will take you back.

  • harry320

    10 actors who were almost cast in the Harry Potter series

    Casting for the Harry Potter series couldn't have been an easy job. While we think everything turned out the way it should, here's ten actors that almost made it into the movies.

  • dh_320

    When they were famous

    Ever wonder what happened to the child stars that entertained us all those years ago? From Mary Poppins to Jerry Maguire, take a look at when they were famous and learn what they're doing now.

  • ek-fidgettoys-1athubm

    Fidgets or Fidget Toys for ASD, ADHD and Sensory Disorders

    Fidgets and other sensory hand held toys are a great way to encourage attention and concentration. We all love to rock on a chair and click our pens or chew gum to stay alert and attentive, so why not let children have functional and socially acceptable fidgets too, to help them learn and keep them focused on learning.

  • ek-80sboys-1thumb3

    Boys growing up in the 80s

    Flashback time! Here are a handful of totally retro memories for boys (and a few for girls) who grew up in the 1980's in Australia.

 
Advertisement
 
 
Advertisement
 
 
 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.