Jump to content

Victorian MCH Hotline
Anyone else having trouble contacting?


  • Please log in to reply
4 replies to this topic

#1 katehore

Posted 19 January 2013 - 04:36 PM

Hi everyone, I've been a lurker rather than an active poster on this site for a long time, so forgive me if I'm not putting this in the right place.

I've been trying to contact the Victorian Maternal and Child Health hotline (the 13 22 29 number) as my almost 1 year old is vomiting and I wanted to get some advice. I've called it before, 5ish months ago most recent, and it's been a wonderful service.

However, now when I call it, it just gives me a user-busy signal. I've tried a few times now.

Does anybody know if there's any problems with it, or even if it's been subject to budget cuts (hope not, it's an invaluable service), or is it just me having issues?

Thanks
Kate

#2 Belinda18

Posted 19 January 2013 - 04:41 PM

Anytime I have called it we have ended up in a queue. I've had more luck with calling the general Nurse On Call number, they answer a lot faster

#3 mandala

Posted 19 January 2013 - 04:42 PM

Sometimes I've had the same trouble. It usually comes good eventually.

However, in your case, I would suggest you try Nurse on Call or similar - I've done that when I fell down the stairs with DS and didn't get through on the MCHN line immediately.

#4 Silver Girl

Posted 19 January 2013 - 04:47 PM

I just tried to call and was 6th in the queue which usually means a long wait.

As per PP try Nurse on call 1300 60 60 24 if you don't get through quickly. Maybe use your landline for one and mobile for the other and hang up whichever takes longer. Best of luck, and put the phone on speaker so you can get things done while you wait.

#5 katehore

Posted 19 January 2013 - 04:51 PM

Thanks very much everybody! Sounds like it's just an issue from my end - I wasn't even getting the queue, just an engaged signal. At least I know the service is still up and running.

I will try the nurse on call - thanks for the advice! Poor sick bubba... :-(




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

 
  • quotes-320

    Wise words from kids movies

    The movies we watched as kids had a lot more to offer than just entertainment. Here's ten wise quotes from kids movies.

  • ek-toysales-thumb

    Best buys of the 2014 toy sales

    We have rounded up some of the best from this year's half yearly toy sales from the big stores around Australia.

  • yoda

    31 iconic family films from the 1980s

    If you grew up in the 1980s there will be a number of films that are close to your heart. Here are 31 of the most iconic for you to watch with your own kids.

  • cruella

    10 live-action remakes of famous animations

    After the success of "Maleficent" at the box office Disney is opening their vault to re-work the classics into live-action movies, and a number of other film studios are following suit. Here are ten live-action remakes to look forward to.

 
Advertisement
 
 
Advertisement
 
 
 
Advertisement
 
 
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.