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Help. Laundry flooded and saturated carpets in rental
What do I do now??


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#1 KylieferalMin0gue

Posted 26 January 2013 - 10:17 AM

About 2 hours ago I was doing a load of washing.  I was outside with DP and the kids, and when I came inside I saw that there was water coming out of my laundry and onto the carpet.  (By this stage half of my carpeted hallway was saturated.)

I quickly ran into the laundry and shut off the washing machine, and then noticed that the flood had occurred because the overflow into the laundry sink was blocked.  DP managed to unblock the overflow, and then we used every towel in the house on the carpet to try and start mopping up the water on the carpet.

I also called the landlord immediately and told her what had happened, and her response was to use a heater to dry out the carpet.  I tried to explain to her how saturated the carpet was, but she didn't seem to care.  I also said that the carpet was likely to shrink and rot if the water was not taken out of the carpet ASAP, and suggested that perhaps she hire one of those britex machines from the supermarket, and DP would use it to get as much excess water out of the carpet as possible.  She basically shrugged this off, and just wanted to get off the phone.

Anyway, now my house is starting to smell because of the saturated carpets.  We have put more towels down, but it is still sopping wet.

I don't think that we are responsible for the damage as the blocking of the overflow was not our fault, (who knows what my landlord thinks though), but I don't want stinky, damp, rotting carpet.  So wwyd?  
Thanks

#2 SCARFACE CLAW

Posted 26 January 2013 - 10:20 AM

Go and hire one of the machines yourself?

#3 Country (deci)Mel

Posted 26 January 2013 - 10:20 AM

Why don't you 'just hire a britex machine from the supermarket'?

#4 KylieferalMin0gue

Posted 26 January 2013 - 10:24 AM

QUOTE (countrymel @ 26/01/2013, 10:50 AM) <{POST_SNAPBACK}>
Why don't you 'just hire a britex machine from the supermarket'?


Yes I could do that, but I am tight for money, and I really don't think I should have to pay the $40 or so as it isn't my fault that the carpets got saturated.

#5 unicorn

Posted 26 January 2013 - 10:24 AM

How was the overflow blocked? Was it a build up of gunk? If it wasn't blocked but then it was how is the landlord responsible? Just trying to understand.

#6 lynneyours

Posted 26 January 2013 - 10:25 AM

I've flooded the bathroom/laundry several times that has gone out to the hall carpet.   ddoh.gif

I just put towels down and turn a fan on.  The carpet doesn't stink, shrink or anything - it just dries and goes back to how it was.  

Chuck the towels in the machine, spin them and put them down again.  Sog up the worst of the water and then open windows and use a fan or heater.


#7 EssentialBludger

Posted 26 January 2013 - 10:26 AM

What was the blockage?

#8 KylieferalMin0gue

Posted 26 January 2013 - 10:28 AM

QUOTE (EssentialBludger @ 26/01/2013, 10:56 AM) <{POST_SNAPBACK}>
What was the blockage?


Not sure what the blockage was.  DP put draino and hot water down the laundry sink and it seems to have cleared for now.

#9 KatakaGeoGirl

Posted 26 January 2013 - 10:31 AM

If it was only $40 I'd just pay that and dry them. I don't think you can put it all on the landlords responsibility.  I think it is your responsibility. I rent (for another week).

#10 solongsuckers

Posted 26 January 2013 - 10:31 AM

I'm not sure how the landlord is responsible for this at all

#11 EssentialBludger

Posted 26 January 2013 - 10:32 AM

QUOTE (KylieMin0gue @ 26/01/2013, 10:28 AM) <{POST_SNAPBACK}>
Not sure what the blockage was.  DP put draino and hot water down the laundry sink and it seems to have cleared for now.


Sorry I'm confused.. How is this the landlords fault?

#12 ~sydblue~

Posted 26 January 2013 - 10:34 AM

I have to agree with Tamm. It is your fault. DH clears ours every week and we have never had a problem.

#13 Country (deci)Mel

Posted 26 January 2013 - 10:35 AM

If draino fixed the problem then it was a dirty blocked sink.  Cleaning your sink isn't the landlord's responsibility.

I can understand why she was surprised at your request and suggested you dealt with the problem yourselves.

#14 Carmen02

Posted 26 January 2013 - 10:37 AM

i agree with PPs, your fault..i rent as well and its up to us to unblock them with our dirty sinks...hope you get the carpets dry fast!! we dont have any Im thankful because i have flooded the laundry plently of times lol

#15 StJerome

Posted 26 January 2013 - 10:37 AM

Not the landlords fault, so landlord should not wear the cost. Stuff happens, suck it up and pay the $40, or listen to the other suggestions made here by PP's.


#16 Kafkaesque

Posted 26 January 2013 - 10:39 AM

I wouldn't of expected my landlord to deal with it either. You are making a very big deal out of something that isn't that bad.  Hire a britex if they really are that wet or just keep spinning the towels in the machine and get up what you can. I'm sure they will dry just fine.

#17 KylieferalMin0gue

Posted 26 January 2013 - 10:41 AM

Ok fair enough.  I guess that I will be cutting back on my shopping budget for this week, and hiring a britex today.

Usually I hate 40 degree weather, but today I wish it was nice and hot!  Unfortunately the forecast for at least the next few days in Adelaide is mid 20s.  Just my luck!

#18 Dresden

Posted 26 January 2013 - 10:44 AM

Do you know anyone with a wet/dry vac or one of those home carpet shampooers, you could borrow to suck up the water?

#19 purpleblackqueen

Posted 26 January 2013 - 10:44 AM

Ok, I am with the others here. I also am studying Real Estate, hate to say it but it IS your fault.

The blockage was likely to be cause by grit and grime build up caused by you not cleaning it out properly, which IS actually your responsibility, not that of your landlord.

So, although you have done the right thing notifying the landlord, you are responsible to rectify the issue at your own expense, no matter how much that cost.

So go and hire a machine, get every towel, rag, fan, heater you have and sort it out, also open all the windows and doors.

Should the carpet need replacing it is YOUR problem not the landlords.

#20 purpleblackqueen

Posted 26 January 2013 - 10:47 AM

QUOTE (KylieMin0gue @ 26/01/2013, 11:41 AM) <{POST_SNAPBACK}>
Ok fair enough.  I guess that I will be cutting back on my shopping budget for this week, and hiring a britex today.

Usually I hate 40 degree weather, but today I wish it was nice and hot!  Unfortunately the forecast for at least the next few days in Adelaide is mid 20s.  Just my luck!



Also it may take days to fully dry out and the smell to be gone

Edited by purpleblackqueen, 26 January 2013 - 10:48 AM.


#21 niggles

Posted 26 January 2013 - 10:51 AM

Perhaps do a quick phone around to see if you can find someone who can lend you a wet/dry vacuum?

#22 katiebear26

Posted 26 January 2013 - 10:55 AM

your immediate need is to stop the carpets getting worse and smelling, causing mould - not good with kids around. hire the machine yourself then deal with the landlord later for reimbursement, but first speak to the relevant tenancy advocate group in your state to check what you and your landlord are liable for.

it's a long weekend, she might have had other things on her mind and didn't realise how bad it was?

#23 lafonda

Posted 26 January 2013 - 11:07 AM

I am a tenant and think this situation is your fault also.

#24 Soontobegran

Posted 26 January 2013 - 11:08 AM

How big is the wet area OP?
If it is substantial and it is saturated I can't see how you will not have to lift the carpets and have them dried, possibly stretched and re laid. The machines will lift out some of the water it will not dry them through and the damage to the underlay and boards can be worse than the carpet.
What is the floor made of? If they are boards they need to be dried too.

#25 protart roflcoptor

Posted 26 January 2013 - 11:14 AM

QUOTE (katiebear26 @ 26/01/2013, 10:55 AM) <{POST_SNAPBACK}>
your immediate need is to stop the carpets getting worse and smelling, causing mould - not good with kids around. hire the machine yourself then deal with the landlord later for reimbursement, but first speak to the relevant tenancy advocate group in your state to check what you and your landlord are liable for.

it's a long weekend, she might have had other things on her mind and didn't realise how bad it was?


The landlord has no responsibility to reimburse the OP. Suck it up OP, literally.






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