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Unable to log in on ipad


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3 replies to this topic

#1 JustMyGirl

Posted 04 March 2019 - 07:54 PM

I’m able to log in on my phone but not iPad since a couple of days ago. Any suggestions? Thanks

#2 Sandra

Posted 04 March 2019 - 08:03 PM

Try restarting your ipad and clearing cache as well. My ipad gets grumpy when I do not restart it often enough.

If that does not work, can you let me know the exact error message please?

Thanks

#3 JustMyGirl

Posted 04 March 2019 - 08:36 PM

Tried this and no luck. Message says There are weroros in your form, try again.

Errors

#4 Sandra

Posted 04 March 2019 - 08:43 PM

Hi again

Can I get you to take a screen shot of the screen and email me at: customerservice@essentialbaby.com.au

Include device, which iOS and if usijg mobile site or normal Essential Baby site.

Thanks for your patience




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