I use Woolies delivery 3-6 times a month. For 3 pm delivery it will be packed in the morning. Everything has always been delivered fresh.
I always select NO substitutes. And I know I can never rely on any fruit/vege coming with the delivery.
It is always fresh and alright really, but sometimes they substitute ( only fruit and veggies) when you tick no substitutions. As in if I need 3 small ripe packham pears for a pie, I could instead get 3 1 kilo packs of pears or 3 green Josephine pears or 3 ginormous brown pears. If you specify exactly what you need, you will likely get it though. Like when my baby was 8-10 months old and I could only give him ripe but firm large (!) strawberries, I'd specify that in the notes for strawberry item and would always get perfect ones.
Also I'd order a bag of salad mix (iceberg with carrots and croutons) and might get a bag of iceberg leaves AND a bag of mixed leaves.
Quite often though I'd order 2 1 kg punnets of pears and get 2 pears. Or order 1 kg punnets of white peach, yellow peach, white nectarin, yellow nectarine each and will be delivered 1 piece of fruit each...
Never happens with apples, only stone fruit and pears. Happened maybe 10 times all in all.
On the other hand, they always send whatever is in season and in excess.
Order 2 broccoli heads and get 4. Order 6 kilos of organic apples, end up with 8 kgs. Order 10 blocks of chocolate when on special, end up with 12.
Coles delivery is much more expensive. Not sure if it is worth it, the only difference is that all Coles drivers speak English. I like Woolies shoppers and what they choose and substitute ( or I'm used to them now and know what to expect).
Edited by QuirkyMum, 18 November 2019 - 06:55 PM.