A pregnant woman on the local chat facebook page has posted asking for opinions and experiences with local doctors, for care during her pregnancy. She is unhappy with her current provider.
Apparently today she was contacted (by phone) by the gp surgery, threatening legal action for defamation.
Surely people sharing opinions (all done in a very polite way ie "I wasnt happy at x surgery, so went to see dr y, who was great") cant be grounds for defamation?
And if the surgery IS in the wrong here, is there a way she can lodge a complaint about these threats?
Poor mumma is stressed and panicking now