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> Woolies home brand cocoa, Help can't find it at my local any longer

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TopsyTurvy
post 04/01/2013, 10:48 AM
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So I was put onto this through EB and can't find it anymore!

Stupid useless staff can't tell me if its discontinued or not either.

Looked with the cake stuff (& other cocoa) not there.

Looked with the hot chocolates etc (where it used to live!) and it's not there either.

Is anyone else having trouble finding it? Should I try another Woolies? Or has it moved location in your store too and please where is it hiding?
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imamumto3
post 04/01/2013, 10:58 AM
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i got some before christmas. I think the packaging has changed, if it used to be in a box, as it is now in foil packaging
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minus
post 04/01/2013, 11:15 AM
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The black gold brand from IGA has dissappeared from the shelves too.
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Vienna
post 04/01/2013, 11:21 AM
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Just bought a pack from Woolies yesterday. i found it near the cake mixes and other baking products, but yes, it's no longer in a box, it's in a white foil packet. It might have disappeared from the shelves for a bit while the packaging was changed over.
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EmandZac
post 04/01/2013, 11:21 AM
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when I asked I was told they were possible changing suppliers. Though it is back instock now in foil wrapping instead of a box!
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~~~
post 04/01/2013, 11:28 AM
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dot dot dot
Call up Woolies customer service. They should be able to tell you if the product is still available etc. We had this problem with a product that we could no longer find at Coles. They followed it up and tracked it down.... esp once I said, "No, it wasn't available for weeks" at various stores.
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firstatforty
post 04/01/2013, 06:06 PM
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They moved it not longer ago to the aisle where cake mixes and sugar are. At my local woolies its on the bottom shelf under I think bicarb soda area. Stupid place but that's where I found it. Hopefully you will find it too.
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bella67
post 05/01/2013, 12:01 PM
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I havent been able to get it until today and the staff tod me it was unavailable due to changing suppliers . Found in the cake section.
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CupcakeMumma
post 05/01/2013, 12:08 PM
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It's in a different packet and was on the bottom shelf of mine, it had disappeared for awhile, but it's back. Ring the head office. It was under the chocolate section of the cake aisle
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~flaxen~
post 05/01/2013, 01:57 PM
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Slow and steady.
I love the home brand cocoa powder...is it still the same now they've changed suppliers?
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