QUOTE (JustBeige @ 21/01/2013, 05:05 PM)
My understanding (no experience with) is that it has to be a fairly severe complaint OR they are finally acting after a series of complaints about the same thing - especially with a child of his age.
Weird that they didnt know his mothers address and phone number though. I would expect that DCP would have those details already.
Next time get their full name, title and extension number. Then ring the DCP and find out if they are a true person.
I have to wonder if its a dodgy family member trying to track him or his mother down also.
ETA: Is he working or on newstart or the like or is he still a student?
He is a student. There would not have been a series of complaints unless they were all from his aunt, or they got other people involved on a bogus claim.
Its actually kind of freaking me out.
His dad is mentally ill but we called to see what he knew and all he could say was get a VRO against the aunt as she has done this before.