After a series of dramas that has gone on all summer, we need a new air-conditioner.
I got two guys around for a quote, both quoted on the same system and are similar prices. Both stated that if I got a better quote I should call them and they would match it.
I've decided who I would like to go with, but what do I tell the other guy?
His quote was competitive, I just felt more comfortable with the other sales guy and the company. It is a big installer - normally I would be happy to go for the little guy with his own business but after we have been mucked around all summer with no airconditioning by such a 'small business' tradesperson I feel much more comfortable in this instance with the 'big boys'
What would/do you say to tradespeople who you are not using?