Navigation
- 7,356 online now
- 239,324 members
- Newsletters
- Log in or Join now
|
|
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
  |
 Replacement iMac from Apple, Part-vent, part cry for help! |
 |
 20/02/2013, 09:03 AM
Post
#1
|
|
Posts: 651
Joined: 25-March 12
From: Australia
|
|
| Regular Member | |
|
I've had my iMac for about 15 months, and for the past three months it has had issues with staying connected to the Internet and also with the computer failing to function at all on many occasions. It's getting very frustrating!
We've had the technician out twice and the problems have actually worsened. I'm not looking for technical advice, but just any tips with dealing with Apple and any tips for getting a replacement computer. I think we have been patient enough. I need my computer to get things ready for the birth in a few weeks and also to get some work underway before bubs arrives as I'm planning to be a WAHM. The technician told us they only consider replacing the computer after three visits from the technician. We're currently awaiting our third visit. Any tips for getting the ball rolling? There's only five weeks until I'm due!  ETA We took out three-year Apple Care cover when we bought the iMac. To date, our contact with Apple has been via booked phone calls with Apple in the US, and email updates letting them know of the continued problems, and error reports sent from the computer. This post has been edited by WhimsicalDragonfly: 20/02/2013, 09:10 AM |
|
 |
 
|
|
21/02/2013, 05:44 AM
Post
#2
|
|
|
Posts: 651
Joined: 25-March 12
From: Australia
|
|
| Regular Member | |
|
All sorted! Apple have said they will deliver us a new iMac!
|
|
|
|
|
|
01/04/2013, 12:21 PM
Post
#3
|
|
|
Posts: 773
Joined: 8-July 07
|
|
| Regular Member | |
|
You have to love Apple and AppleCare.
|
|
|
|
|
|
01/04/2013, 12:33 PM
Post
#4
|
|
|
Posts: 2,708
Joined: 16-August 11
|
|
| Advanced Member | |
|
Hey OP I've been having the exact same issues with my iMac. Thought it was our Internet service though. I'm going to look into this now! Ours is only 2 years old and we have apple care too
|
|
|
|
|
|
01/04/2013, 12:43 PM
Post
#5
|
|
|
Posts: 651
Joined: 25-March 12
From: Australia
|
|
| Regular Member | |
|
Yep, definitely look into it! We put up with ours for a little while not realising it was a problem with the actual computer. If we hadn't bought the Apple Care with extended warranty we would not have received the technician service or eventually the new computer. So glad we bought it! The new computer is working like a dream!
|
|
|
|
|
|
01/04/2013, 12:46 PM
Post
#6
|
|
|
Posts: 5,359
Joined: 30-November 04
|
|
| Get rid of anything that isn't useful, beautiful or joyful. | |
|
thanks you just reminded me I need to buy the applecare for my daughter's laptop. Only have 1 month left before the 90 days is up'
|
|
|
|
|
 |
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
-
Win a Sesame St Prize Pack
You could win one of 5 Sesame Street prize packs including 3 Sesame Street favourite albums the kids will surely love.
-
Win 1 of 5 Peppa Pig DVD packs!
Peppa is a loveable, cheeky little piggy who lives with her younger brother George, Mummy Pig and Daddy Pig and you could win a Peppa Pig DVD pack!
-
Win a family pass to the IMAX
You could win a family pass to IMAX Darling Harbour to see the best in 3D movies these school holidays!
-
Win a copy of Peter Pan on DVD & Blu-Ray
To celebrate the June 5th Blu-ray and DVD release of Peter Pan, Disney are giving you the chance to win one of six copies on Blu-ray and DVD double play!
-
Win 1 of 10 copies of Jurassic Park 3D
You could win 1 of 10 copies of the hit movie Jurassic Park in 3D.
-
Jay Laga'aia 'Ten in the Bed' giveaway
You could win one of 10 copies of the album Ten in the Bed by Jay Laga'aia.
-
Share your recipe and win!
For your chance to win a $100 Coles/Myer voucher each month, share your recipe on Essential Kids.
Advertisement
Top 5 Viewed Articles
Recipe ideas
Advertisement
We are discussing...
- How common are 5 generations4 posts
- Playgroup Co-Ordinator accessing Immunisation Status33 posts
- To Do----Thursday 20th June5 posts
- Spin off - preschool257 posts
- Parent's Group: Born in May 201353 posts
- How to loose that 'mummy tummy'6 posts
- What dumb things have your kids been taught?59 posts
- Tell me about 3 way conferences29 posts
- Should I make a complaint against a teacher19 posts
- They'll do it when they are ready?28 posts
Featured Promotions
Advertisement
|
Lo-Fi Version Skin by IPB Customize |
Time is now: 20/06/2013 |
Essential Baby and Essential Kids is the place to find parenting information and parenting support relating to conception, pregnancy, birth, babies, toddlers, kids, maternity, family budgeting, family travel, nutrition and wellbeing, family entertainment, kids entertainment, tips for the family home, child-friendly recipes and parenting. Try our pregnancy due date calculator to determine your due date, or our ovulation calculator to predict ovulation and your fertile period. Our pregnancy week by week guide shows your baby's stages of development. Access our very active mum's discussion groups in the Essential Baby forums or the Essential Kids forums to talk to mums about conception, pregnancy, birth, babies, toddlers, kids and parenting lifestyle. Essential Baby also offers a baby names database of more than 22,000 baby names, popular baby names, boys' names, girls' names and baby names advice in our baby names forum. Essential Kids features a range of free printable worksheets for kids from preschool years through to primary school years. For the latest baby clothes, maternity clothes, maternity accessories, toddler products, kids toys and kids clothing, breastfeeding and other parenting resources, check out Essential Baby and Essential Kids.