They thought their daughter was safe at daycare, but photos shared via social media have devastated a US couple who are now demanding answers.
US parents Elysha Brooks and Christian Evans were sent photos of their four-year-old daughter duct-taped to a chair at her childcare centre. The couple was contacted by the Missouri Department of Child and Family Services hotline and shown the images, which had been uploaded to Snapchat.
The photos were reportedly taken at Little Learners of Florissant daycare centre where the couple's little girl was enrolled as a student.
"She sent me a picture of my daughter taped to a chair so I'm like woah ... I'm at work like that's crazy," Ms Brooks said in an interview with Fox2 News.
The incident reportedly happened in March, with the couple saying staff failed to notify them that anything had taken place. Now, they want the centre closed and the person responsible behind bars.
"I won't be happy until that daycare is shut down for one and this person that did this to my child, whoever it is either- it's not an either- she needs to be in jail," Mr Evans said.
"Seeing your child duct taped to a chair, seeing the anxiety, seeing how scared your kid is, knowing for one that you're not there to protect them and knowing for two that you have people around that would stoop to that level, to even hurt your child, puts you in a crazy mind state," he added.
While they wait for answers, Ms Brooks has this advice for other parents who have children in childcare: "Know the teachers".
"Know every teacher," she said. "Make sure they're reporting these incidents. If they're telling you this happened to your kid, make sure they're writing this stuff down."
She's also urging parents to double-check centres before choosing them for their kids.
"I thought my daughter was safe," Ms Brooks said. "I thought my daughter was safe all this time."
Other angry parents have also taken to the centre's Facebook page, calling for it to be shut down.In a statement issued to Fox2 News, the Department of Social Services said: "Child abuse and neglect investigations are often co-investigated with local law enforcement. Information relating to specific child abuse and neglect investigations are closed and confidential under Missouri law, except for very limited circumstances."
The daycare centre did not respond to request for comment, Fox2 News reports.