Airports can be stressful at the best of times - add in travelling with children during COVID-19 and you have the perfect storm.
One mum-of-three found herself in a particularly upsetting situation recently when her baggage was deemed "too large" for the cabin, leaving her and her children unable to board their flight home to the UK after visiting family in Ibiza.
However, a kind stranger stepped in and helped the overwhelmed woman and he is now being hailed a "hero".
The interaction was filmed by another passenger and posted on Twitter, showing the young man paying the £50 (AUD $90) bill for the woman, who was visibly distressed after she was told by airline staff she had to pay the fee to board. The airline would only allow payment by card, which the woman could not provide.
"Don't worry I'll pay for you," the man tells the mum as she starts to cry.
Well done to this young hero for paying the ridiculous Ryanair baggage charges for a distressed mother travelling with 3 kids (who wasn’t getting any leniency from ground staff). The flight from Ibiza to Stansted was half empty, not sure what difference a few cm would make. pic.twitter.com/RosvQKh8tw— We are one (@CoolCalmPoch) October 17, 2020
"Well done to this young hero for paying the ridiculous Ryanair baggage charges for a distressed mother travelling with three kids (who wasn't getting any leniency from ground staff)," the caption alongside the video read.
"The flight from Ibiza to Stansted was half empty, not sure what difference a few cms would make."
Twitter users praised the man for his kind gesture, many saying it "restored their faith humanity".
"Now that's kind heartedness from a caring young man. I hope Karma gives you the rewards you so deserve," said one Twitter user.
"Great kid isn't he... no idea who he is though, kept himself to himself and acted honourably and discretely without a fuss," said another.
The man is yet to be identified, with the woman saying she has tried to find him to thank him with but has had no luck. She believes he wants to remain anonymous.